00:31:25 Ruth Cornell: All good!!! 00:31:26 Mick Robinson: YOu have a nicer phone voice than Wayne 00:31:38 Yvonne & Peter: No problem, Florian, mine sounds about the same 00:32:22 Joel and Ellie: Welll done everyone! We missed this deadline but we did place an order for 500 units of our main product so we're with you in spirit. 00:32:50 Mick Robinson: Is Florian being Dubbed? his connecton is out of sync :P 00:34:25 Ben: good question 00:35:21 Mick Robinson: Does that mean changing it late in teh day is better to minimise impact of lag? 00:43:51 Mick Robinson: maybe Florian is on the NBN :P 00:44:32 Delwyn Maxwell: He did say that in one of the section 4 videos 00:45:23 Yvonne & Peter: Good to know! 00:45:41 SallyH: love it 00:45:49 Lara: Haha Mick 00:45:53 Rachels phone: isn’t that placement though? I tried that and the placement fee for my products is $1050 00:46:03 Rachels phone: yes 00:46:11 Ruth Cornell: Adam just shows in the video on RE how to change it to one amazon warehouse if you want to. 00:46:11 Sarah Mane: Call how? We couldn’t find a number to call, only online help to sellers 00:46:11 Loraine Sepers: premium placement service 00:46:33 Colin de Souza: Saying no is the easiest thing to do cos either they’re lazy or they don’t know. Saying yes will almost always involve work for them. 00:46:48 Steph & Dane: it cost me $32 for 3 cartons to go to one warehouse 00:46:49 Rachels phone: no Wayne, I tried that.... 00:47:01 Rachels phone: well mine is oversized though... 00:47:34 Pip: what’s wrong with disclosing the manufacturers address to Amazon? 00:47:35 SallyH: Steph & Dane how large or small are those cartons? 00:47:36 NICOLE KALAZICH: Inbound settings 00:48:08 Alicia Julian: Or try creating more shipping plans until you get lucky with just 1 centre 00:48:18 Delwyn Maxwell: grandfathering? perhaps it has changed 00:48:49 Ian McKinnon: Pip. There is a hack that allows you to determine your factory from US import data that is available and your competitors can find your manufacturer 00:48:50 Matt St. Onge: I'll Co-Host. Who knows about baseball? 00:49:00 Jane Birdsall: Florian, would you mind repeating that section about shipping to California etc 00:49:13 Pip: ok thanks Ian 00:49:59 Vaughan: what is ebc 00:50:14 Ian McKinnon: Enhanced Brand Content 00:50:15 Cameron Ward: enhanced brand content 00:50:23 Vaughan: ah thx 00:51:17 leayates: Hey Wayne. He actually didn't tell us the strategies on the talk 00:51:34 Steph & Dane: SallyH the cartons were 48*42*37cm and weigh 17.4 kg each 00:52:24 Wendy: Only issue is when the customer opts out of getting emails 00:53:07 Vaughan: sally you might need to send sea freight but not first shipment 00:53:08 User: don't be the sales prevention manager! 00:53:17 Mick Robinson: How much is too much according to studies? I enroll with JS/ZG or some others and get daily emails piling up... it reaches a point where it is annoying. 00:53:29 Zoe & Dave Patterson: Agree Wendy and sooo many do!! 00:55:08 Vaughan: next question from Tania who besides Lucky Lucky would you rcommend as a freight forwarder 00:55:19 Alex: thanks for the campfire - need to head off and collect daughter from work have a good night all and all the best to the P100'er 00:55:20 Matt St. Onge: Flexport 00:55:40 Vaughan: Thanx Matt 00:55:41 Alex: Wayne you need to get better BEFORE the weekend so you don't germinate us all lol 00:56:56 Vaughan: Wayne take multi vitamins and lots of whiskey!!!..lol 00:56:58 Sarah Mane: How did you end up on the phone with them please? We couldn’t see anyway to call. 00:57:32 Mary Cotterill: like speaking with telstra 00:57:50 CHERRY: Never never never upload an inventory file. we did that with our first listing and it took 4 weeks to get it fixed. What a mess! 00:58:10 Simone: yes they did that for us as well. We asked them to remove our brand on our headline as well and they did, just over the phone just by being super nice and not talking about business straight up with her. Treat them like a person 00:59:05 Kylie's iPhone: I’ve had them change details that I’m unable to edit by email request to support 00:59:59 marianne: flexport told us we were not big enough to quote.... bit like julia roberts in pretty woman... their loss... you wait Flexport ... watch this space. 01:00:11 Steph & Dane: love it 01:02:03 Simone: they’re from philippines mainly when you ask them but sound like mexicans 01:02:28 Joel and Ellie: Rose - we had pretty much the same situation. But I think we can still work around it. 01:06:14 Ian McKinnon: Yes, it does reactivate 01:07:46 Craig: Great idea Emma 01:07:48 Mick Robinson: Emma is that a 2PL site or specific service ? 01:07:57 Mick Robinson: 3PL 01:09:04 Wendy porter: great point Ian 01:09:07 Joe&Kat: we had returns from last p100 and we had to turn the listing back on as in relist, to sell them again. Have a look in your settings area maybe something in there. 01:10:22 CHERRY: No that is an important question as it has happened to us 01:11:36 Craig: Trademark is per class 01:11:48 Rachels phone: trademark per class then... 01:11:54 Wendy porter: what about if she wanted to sell one brand ie home 01:12:37 Hans and Vicki: she needs to get proper advice from a TM attorney 01:13:10 Matt St. Onge: We've been told previously that once you get your brand registered on your account it is good for everything on your brand 01:13:13 Matt St. Onge: I mean account 01:13:14 Simone: yes EBC is solo confusing. so great that you’re talking about this thank you 01:13:20 Mick Robinson: cant you trademark Reliable income and then have the word home as a not trademarked element? Like panadol brand and then panadol osteo/neuro etc? so label the products with the sub brand under th main brand? 01:13:30 Craig: the sub brands will incur costs per class 01:13:33 Cameron Ward: pie chart? 01:13:34 Hans and Vicki: if you have a baby product under a brand called Nike bay products and then you want to sell running shoes your in trouble as its a different category 01:13:38 SallyH: When register you have to pay more for each category when you register. depending on what you want to sell. This is what my atternoy explained to me. 01:13:43 Rose Frankcomb: ditto Mick Robinson 01:14:09 Jules: Thanks for thoughts Emma and all. I have spoken to Amazon and they won't send out returns to a 3rd party if they come back in as 'sellable', only defective/unsellable returns can get sent out. So thats what is happening. So I send out any that can't go back into inventory to get checked, but can't grab the ones classed by Amazon as sellable, they go automatically back into inventory. 01:15:21 Colin de Souza: You can have a generic logo but several related names under that logo - that might help. 01:15:27 NICOLE KALAZICH: Facebook marketplace 01:16:10 Emma: I didn’t know that Jules. My understanding is that all my returns go to my 3rd party helper. I will look into this. I have never been out of stock, so haven’t come across this issue yet. 01:16:43 Alicia Julian: Jules you can change your return address so that they don’t even go to Amazon 01:16:49 RoseDeMichele: Bring On Melbourne!! 01:17:13 Simone: brilliant thank you 01:17:14 Mick Robinson: Florian ytou are connected on here twice according to my screen.... that myight be your issue? 01:17:14 User: Thanks Florian 01:17:21 Cameron Ward: wayne 01:17:23 Debbie Ward: Florian 01:17:25 marianne: stop its not a competition 01:17:25 Sacha Groves: Piechart won 01:17:26 Craig: Thanks Florian, the winner 01:17:29 Helene Tate: Wayne 01:17:30 paul and cindy: wayne 01:17:30 Steve & Jae: tie 01:17:31 Lewis & Lyn: Floriana 01:17:31 Hans and Vicki: Both losers!!!! 01:17:32 NICOLE KALAZICH: Draw 01:17:33 Matt St. Onge: We win 01:17:33 Petina Sponder: tie 01:17:33 Amanda and Robert: both 01:17:33 Kylie's iPhone: Wayne 01:17:33 Troy & Amanda Wakley: a dead heat !!! 01:17:34 Steph & Dane: Florian's accent got me 01:17:37 David Masterson: Hey florian, you can buy new computers on amazon. 01:17:42 Rachels phone: it’s a draw! 01:17:44 Steve & Jae: love u both 01:17:44 Keryn and Neil: wayne cough cough 01:17:44 Monika & Steve Waters: Super Mel 01:17:46 JustinUrwin: Adam always wins even in absentia 01:17:47 Raj & Shanti: wayflo 01:17:47 Sarah Lundgren: 89% blue team 01:17:47 Wendy: Both great! 01:17:47 Wendy porter: oh your funny. 01:17:47 Hana Lee: Florian doesn’t even need the internet to win 01:17:47 harshanivisvalingam: That accent 01:17:47 Guy & Genene Hebblewhite: Mel!!! 01:17:48 Ruth Cornell: Even stevens- both add value 01:17:48 Joel and Ellie: 89% are winners 01:17:49 Mick Robinson: Mel, for being on top of the questions 01:17:50 Caroline: Florian 01:17:51 Jules: Alicia, is that 100% of all returns? Amazon has told me this isn't possible and I've been looking! I'll go back and suss this out further. Thanks. 01:17:52 Jamie & Nikki Mendham: Wayne...great effort while sick 01:17:52 SallyH: My 8 year old says Florian! :-) 01:17:53 Leo & Gabriela Groom: wayno 01:17:57 Angela Lyos Braun: everyone’s a winner 01:17:58 marianne: you both contribute so much.... #fencesitter 01:18:00 Yvonne & Peter: Maybe Wayne because of the tech problems 01:18:00 Steph & Dane: thank you to both of you. See you in Melbourne! 01:18:00 Emma: I’m not getting involved in this battle of egos! 01:18:00 Sarah Mane: I love the accent, can we hear some German please? 01:18:00 Zoe & Dave Patterson: Even… you both had tech issues : ) 01:18:02 Jane Birdsall: We love you both,,,, 01:18:03 Wendy: But Florian's accent is better :) 01:18:05 Marisa Orfanidis: Both exceptional! Equal Draw!! Xm 01:18:11 Matt St. Onge: Mel 01:18:12 Debbie Ward: Hilarious!!! 01:18:15 Wendy porter: but I hope you'll feel better soon Wayne, and Florian hope your computer issues get fixed 01:18:23 marianne: thanks ladies x 01:18:24 Paul Keirnan: Loved the pie chart!!! 01:18:28 Troy & Amanda Wakley: Thanks Kat and Mel :-)) 01:18:33 Craig: yay 01:18:34 Cameron Ward: me 01:18:35 Debbie Ward: Me 01:18:35 Angela Lyos Braun: yes 01:18:35 Ruth Cornell: Yes lie there 01:18:36 Petina Sponder: yes 01:18:40 Jamie & Nikki Mendham: yes 01:18:41 Lara: Yup! 01:18:42 Amy Au: me!! 01:18:43 Ruth Cornell: Yes live there 01:18:46 Rachels phone: meeeee!!!!! 01:18:51 SallyH: you know your both awsome. thank for taking time out to help us 01:18:58 Guy & Genene Hebblewhite: two hands up from us! 01:18:58 Wendy porter: yes go Mel 01:18:59 Ruth Cornell: No Chaos Wayne 01:19:00 jan_000: Well done Wayne, you're the man!! 01:19:09 Zoe & Dave Patterson: BRING ON THE CHAOS!! 01:19:11 Troy & Amanda Wakley: Mel is always right Wayno 01:19:12 SallyH: no buckets of Brown Stuff Wayne! :-) 01:19:16 Matt St. Onge: I'll be directing people on the day... Chaos! 01:19:23 Louie Franco: forcast says rain in melbourne 01:19:23 Yvonne & Peter: Wonder what it is...??? 01:19:35 RoseDeMichele: how’s the weather in melbourne this weekend? 01:19:42 Ben Feng: Wayne dance in the crowds as flash mob 01:19:50 Mick Robinson: Melbourne weatehr always changes. 01:19:53 Marnie Tsakonakos: Cant wait for Melbourne!! AND Super Mel’s book!! 01:20:36 Mick Robinson: I hope Mel hasn't booked Manpower :/ 01:20:47 Helene Tate: Lol Mick 01:20:53 Ruth Cornell: It might say rain but we have not had very much at all! 01:20:54 Troy & Amanda Wakley: Lol Mick!!!! 01:20:56 Reliable Education: Sorry, no Mick - next time! 01:21:03 Mick Robinson: hahaha 01:21:05 Matt St. Onge: I didn't wear a jacket today 01:21:06 Joel and Ellie: Einstein "Order is for idiots. Genius can handle C Chaoso 01:21:16 marianne: bring on manpower mick - not sure what the issue is?? 01:21:18 Jules: I'm scared!!! 01:21:18 Troy & Amanda Wakley: BRRRRRRRR...... 01:21:20 Wendy porter: any snow? 01:21:21 Yvonne & Peter: I know, taking the woolliies 01:21:22 Lara: Shiiiit. 01:21:23 Keryn and Neil: What about Darwin 01:21:30 Alicia Julian: Bring layers 01:21:31 Ruth Cornell: No it’s not that cold 01:21:43 marianne: get better Wayne 01:21:43 Ruth Cornell: I don’t even need a jumper 01:21:45 Mick Robinson: Thank you Wayne 01:21:45 RoseDeMichele: see ya all@@ 01:21:49 Delwyn Maxwell: thank you! 01:21:51 Wendy porter: yes hot toddie wayne 01:21:53 jan_000: Thanks everyone, goodnight - get well soon Wayne. Thank you FLorian! 01:21:54 Ben: bye everyone 01:21:57 Guy & Genene Hebblewhite: Thanks again Wayne and team 01:22:00 Lewis & Lyn: thanks everyone see you in Melbourne 01:22:00 Caroline: I hope your cough gets better soon 01:22:05 Aaron & Stella Sutherland: Night All :):) 01:22:13 Bob Day: Thanks Wayne, florian and Mel 01:22:23 Elly: Night all :) 01:22:40 Jane Birdsall: Thank you and see you all in MELBOURNE!!! 01:22:42 Cyril Changuin: thanks Wayne, Florian, Mel and everyone!!! 01:22:49 Alicia Julian: thanks everyone 01:22:52 Mick Robinson: Lemon and hoiney tea wayne :) 01:22:52 Cyril Changuin: good night!!! 01:22:53 Simone: take care Wayne, rest up 01:22:59 Terry: See you all in Melbourne!!