00:04:51 Ben Feng: Love those debit and credit conversation LOL 00:05:00 Alex Freshwater: lol 00:05:08 sally fasano: so good to see everyone 00:05:17 Suzanne & Ian Hegarty: Wayne, have you been celebrating early? 00:05:17 nikki & jamie mendham: yep 00:05:19 Alex Freshwater: On a Tuesday night at that !!!! 00:05:20 petina: Hell yes! 00:05:22 Georgia Watt: Yep, and practicing Social Distancing ;-) 00:05:24 Quentin Napier: Normal people :-) 00:05:28 Angelo & Tanya: Hi Wayne can't hear you very well 00:05:32 sally fasano: so high vibe company feels so good right now 00:05:34 Alex Freshwater: On ya Georgia :D 00:05:43 Jane Leadbeater: Nice to see some people! We’re in home isolation after Sam returned from overseas five hours after the cut off. 00:05:45 Alicia Mewburn: Agree! The world has gone mad 00:05:50 rstuart: I think we should all make toilet paper hats! 00:06:12 Alex Freshwater: MAke the most of it Jane - time will be gone way too soon 00:06:50 Jane Leadbeater: Alex I planned to go on strike and leave Sam with the kids for a day while I had some much-needed ‘me’ time. LOL. No longer! 00:06:59 Quentin Napier: Media beat up 00:07:04 John: Love to see some good suggestions. I've canceled my flights and accommodation for the Summit. :( 00:07:10 Jae & Steve Blain: totally disagree 00:07:46 Jae & Steve Blain: Commercially we are fine, but this is necessary to ensure our hospitals can cope 00:07:49 Fiona Soutter: yes :) 00:07:56 Kelly Duffy: For sure 00:07:57 Alex Freshwater: Jane - I got me time (a long time ago) for the whole day....I got bored, went home and then went OMG let me go again lol 00:08:04 Duncan & Cathryn Rose: Yep, buy shares !! 00:08:15 Jo Cranfield: yep online purchasing just came into its own 00:08:20 Jae & Steve Blain: definitely!! buy shares :) 00:08:26 sally fasano: hey Nick! 00:08:32 sally fasano: hey Mike and Mary 00:08:35 Nathan Emanuel: Hey Nick! Hey Mike & Mary! 00:08:39 Fiona Soutter: Hey Nick :) 00:08:49 Fiona Soutter: Hi Mike & Mary :) 00:09:42 Alex Freshwater: Haven't got enough toilet paper to s#$% self 00:10:08 John: Buy shares maybe, but certainly buy silver and gold bullion. I've bought more than my weight in silver in Singapore as investment. 00:10:14 Georgia Watt: Same here. 00:10:20 Jane Leadbeater: I had increased sales this past week too. 00:11:21 Denise Prosser: This is an awakening for people. Stay strong stay calm and be proactive. 00:11:26 Rosie: I think the online buying will explode 00:11:33 John: My sales took off on one product three weeks ago and I've sold out of FBA inventory. More on the way in now. 00:12:05 sally fasano: a need to balance out the momentum of energy. totally with you Nick 00:12:30 Vinil & Pooja: We have had good sales in Amazon Australia over the past few weeks 00:14:49 Daisy dela Cruz: Spot on Mary. Absolutely agree with you. We should all count our blessings. 00:15:34 wendy: well done Vinil and Pooja 00:15:45 Yvonne Drazic: Yes, very grateful for what we have :) 00:15:58 sally fasano: love that Mary. Great perspective 00:17:10 rstuart: Sweeeeet! 00:17:33 Duncan & Cathryn Rose: Beautiful Matt, just love those times... 00:17:41 Jae & Steve Blain: totally agree Matt, I am not worried, but I feel everyone should feel how they want to feel 00:17:51 Jae & Steve Blain: yes!!! 00:17:57 Jae & Steve Blain: and everyone I speak to feels the same 00:17:59 Yvonne Drazic: Totally agree, Matt, we have our daughter home from Melbourne today because of it :) 00:18:09 Del: yes and no 00:18:12 Denise Prosser: Run the office from home and staff operate from a home office. 00:18:14 Duncan & Cathryn Rose: Not at home !! 00:18:16 Nathan Emanuel: Sorry still at work. DOn’t feel the home love yet. 00:18:24 wendy: Thanks guys for your input 00:18:38 Jane Anderssen: I'm still going to work. No change for me yet! 00:18:42 rstuart: Totally disruptive and out of disruption comes amazing change! 00:18:58 Jane Leadbeater: Just mourning the loss of Bluesfest and Date With Destiny 😭 00:19:13 Os and Ros Frizell: thanks for the info from us 00:19:16 John: HAPPY BIRTHDAY WAYNE!!!! 00:19:22 rstuart: Hey .. Happy Birthday! 00:19:27 Duncan & Cathryn Rose: Happy B'Day Wayno. Save ussome cake !! 00:19:27 Nathan Emanuel: Birthday boy! 00:19:30 Daisy dela Cruz: Have a great Birthday, Wayne. Enjoy your celebrations. 00:19:32 Tony Robinson: HAPPY BIRTHDAY YOU YOUNG FELLA! 00:19:33 Mike Vaughan: Happy birthday Wayno!! 00:19:33 Ben Feng: Happy Birthday Big W! 00:19:34 petina: Is it your birthday? Happy birthday 00:19:35 iPhone: happy bday Wayne!! 00:19:36 Fiona Soutter: Happy Birthday, Wayne :) 00:19:39 Lucy Walter: Happy birthday Wayne, weve missed you 00:19:39 Nathan Emanuel: 100% 00:19:42 Fiona Soutter: Enjoy your Birthday dinner 00:19:43 Vicki Simmonds-Ginn : HAPPY BIRTHDAY!!!!!!! 00:19:44 Jeff Christesen: Happy birthday Wayne 00:19:47 troy and amanda wakley: Happy Birthday Uncle Wayne !! You enjoy your special time with your family!! 00:19:53 Leigh Leigh: Enjoy your birthday Wayne! 00:19:56 wendy: Happy Birthday for tomorrow Wayne!! 00:19:57 Os and Ros Frizell: Happy Birthday! 00:19:58 RoseDeMichele: Happy Birthday Wayne! 00:19:59 Mike & Mary: HB Wayne! 00:20:04 Fiona Soutter: Our MM met just before this meeting :) 00:20:06 Jacqui Hick: Happy Birthday Wayne !!! 00:20:10 Del: happy happy birthday Wayne - guaranteed to be one to remember 00:20:12 Alex Freshwater: Happiest of Birthday's Wayne xx 00:20:19 Lucy Walter: Hi Adam 00:20:29 Tony Robinson: HI Adam :-) 00:20:31 Fiona Soutter: Hi Adam :) 00:20:34 Yvonne Drazic: Enjoy your dinner, Wayne, all the best!! 00:20:36 Alex Freshwater: Hey Adam - glad to see you on a Tuesday :D 00:20:37 Rosie: Happy birthday Wayne 00:20:42 Terry Day: Happy Birthday Wayne 00:20:43 Kate: Happy Birthday Wayne!! 00:20:47 Debby Hardjadinata: Happy Birthday, Wayne! 00:20:47 sally fasano: Hi Adam, thanks for coming to chat to us with all that's going on 00:20:55 Amy Au: Happy Birthday Wayne! 00:20:56 Jane Birdsall: Many Happy Returns Wayne.... 00:20:59 Jennaf: Happy birthday Wayne! 00:21:00 Fiona Soutter: Hi Joe!! 00:21:04 sally fasano: Hey Joe 00:21:05 Tony Robinson: HI Joe 00:21:07 RoseDeMichele: Hey Joey! 00:21:09 rstuart: Ha .. love you guys! 00:21:10 Denise Prosser: Happy Birthday Wayne - enjoy! 00:21:11 Lucy Walter: Hi Jo, 00:21:16 iPhone: Hey Adam, Hey Joe - Afriyie 00:21:19 John Funnell: Happy Birthday Wayne 00:21:28 wendy: yes interesting times 00:21:28 Jane Leadbeater: I bet it’s been a mental few days. 00:21:36 troy and amanda wakley: Great to see you yas!! Yas must be sooo busy and we so appreciate your time!! 00:21:38 Ellis Cox: Happy Birthday Wayne. Have a great night 00:21:43 Fiona Soutter: You have our full support… we feel for you 00:22:15 Lynda: Hi Joe! Much love to you! 00:22:15 Alex Freshwater: Changing everyday - you guys are doing what you guys are doing on an ongoing ever-changing roller-coaster ride in this current state of affairs 00:22:38 sally fasano: were with you guys either way 00:22:44 Brad & Kirsten Walsh: Wayne please go back to your friends. It's your BDay pal 00:22:50 Terry Day: All good whatever happens 00:23:15 Rosie: Yes, full support 00:23:20 Denise Prosser: Hello Adam and Jo - united we stand. 00:23:24 Tony Robinson: Fully understand and back you 100% 00:24:01 Dianne: Yeah I was wondering about that 00:24:41 RoseDeMichele: The party pod 00:27:14 Leo Groom: what’s your thoughts on launching in Singapore? 00:27:41 Fiona Soutter: Not yet 00:27:41 Del: no 00:27:59 Gideon: When ther4e is blood in the streets, there is major opportunity. How do you feel about opportunities ahead 00:28:00 sally fasano: saw that on your IG. exciting 00:28:06 Duncan & Cathryn Rose: Amazon announcement to ban non-essential stock replenishment too.... 00:28:31 Jane Leadbeater: Wonder if that will extend beyond early April? 00:29:25 troy and amanda wakley: I would assume it would extend beyond april as this thing is going to last a lot longer than a few weeks 00:29:26 Bec Fischer: No one can create a new shipment for the next 3 weeks. Amazon is only allowing essential shipments through. 00:29:41 Gideon: The economic impact I believe are still to come. Do you agree that maybe there could be delayed hurt not obvious at this point 00:30:25 troy and amanda wakley: absolutely Gideon.... this is only the start of the financial impact of this globally...... 00:30:29 Duncan & Cathryn Rose: Qantas will remain 00:30:53 wendy: further to Bec… in certain categories you can 00:30:57 troy and amanda wakley: Virgin likely wont survive but Qantas will 00:31:07 wendy: Virgin will remain 00:32:41 kornelia: Qn: Seller Central has announced that it will not be allowing any non-medical products, household staples, and high demand products into its fulfilment centres until April 5th, so they have disabled shipment creation, what do you recommend people focus on to protect their businesses in this time? :-) 00:33:44 leanne rozon: I just did a shipment this morning, no problem, 00:34:17 Del: love the way you think Adam. Enormous integrity in that approach 00:34:19 Jane Leadbeater: Leanne it was just announced a couple of hours ago. 00:34:34 leanne rozon: oh. wow. lucky me! 00:34:39 Gideon: Sharing some hurt is where the chance to rebuild will come from 00:36:29 Gideon: Adam, I have a question. One of the gorillas in the room is the fact that we have shipped our manufacturing base off to China. Yes, this has helped us as Amazon sellers, but what will this hold for the future and what can we learn from this? 00:37:48 Peta-Anne and Adrian: there are many essential services to the civil community there subsidised and/or contracted by the government. domestic air travel to many routes, power, water and supply of essential medical assistance are some of them. This country is well prepared and resourced to look after Australians, don’t be distraced by the wind, chuck and rest your sails instead! 00:37:54 Del: Hi Joe! Hope you have been getting some sleep and NOT under the desk!! ;) 00:38:20 Dewi Tjiu: Hi Joe. Love you Joe 00:40:04 Leigh Leigh: So great to hear your persepective and wisdom Joey! 00:40:20 Zoe & Dave Patterson: Hey Adam and Joe, so good to hear from you both. Any advice for small business? We employ 17 staff in manufacturing business, just not sure what a two week lock down will bring for the small business community? We know you guys don’t have the answers but would love to hear your perspective. Zoe and Dave. 00:41:01 iPhone: great advice! 00:41:07 Georgia Watt: Great leadership and so much respect on show. It's a beautiful thing to watch... 00:41:58 sally fasano: perfectly said Georgia 00:42:02 petina: Awesome Joe thank you 00:42:05 Duncan & Cathryn Rose: Big love Joe :) 00:42:12 Ellis Cox: you are a legend Joe. 00:42:13 rstuart: Reading The Surrender Experiment and holy cow .. it’s amazing how things you never think are ‘right’ turn into ‘diamonds’ 00:42:16 Vinil & Pooja: We're all with you. Thank you 00:42:36 Jae & Steve Blain: HI Zoe and Dave, the government has a lot of options for small business, from not paying payroll tax until august 2020 to hand outs of $25,000 to loans 00:43:00 troy and amanda wakley: You're a star Joe and we love you!! 00:44:25 Julie Neil: Big Hugs Joe! 00:45:02 Jacqui Yates: QUESTION: We have 20k USD of stock that will be ready to ship on Friday to Amazon warehouses. Now that Amazon has suspended shipping on non-essential products until sometime in April. Should we (a) ship our stock to a 3PL in the US now and store it there ready until Amazon shipping re-opens; or (b) take up our suppliers offer to store it in their factory/warehouse for the meantime? For context, our products are in the travel category and expect a tougher time.. 00:45:23 Del: so completely agree Joe, and you have been through the fire... so much stronger when you walk through the next one 00:45:32 kornelia: Thank you Adam for your input always :-) 00:45:51 Duncan & Cathryn Rose: ABC news break. Fed Gov advise Citizens fly home asap. Sounds like a AU border shutdown is imminent... 00:47:35 Alex Freshwater: should have followed Singapore's suit ! 00:48:31 Alex Freshwater: Male @JacquiYates that was the most adorable pic of you watching your bub <3 00:48:47 Jae & Steve Blain: agree!! 00:50:11 rstuart: diversification 00:50:18 Alex Freshwater: That's the entrepreneurial journey - thank you for the share 00:50:23 Simone: HI Adam and Jo, we're thinking of you and all business owners out there. Q: It seems like your team run great systems and procedures Do you document your SOPs at reliable within your team? What software or how do you manage these? 00:50:52 Denise Prosser: I like the E-Commerce strategy. 00:52:05 grant: lots of big name companies started during hard times 00:52:14 Kate: Q: Picking up on the strategy outside of Amazon.... once you have a successful brand on Amazon, what do you see as the next best channels to pursue? Physical retail, alternate marketplaces, online direct to consumer, others? 00:52:21 Georgia Watt: Fascinating... That'd be AMAZING to learn. 00:52:25 Kelly Duffy: love to learn more about those companies 00:52:44 Alex Freshwater: Yes please 00:57:18 Alex Freshwater: Especially for nice guys 00:57:53 rstuart: sweeeeeet 00:58:06 Kate: Gorgeous, congratulations guys! 00:58:08 iPhone: v cute!! 00:58:10 Del: ohh congratulations!! and AWESOME name! I have a Will too 00:58:18 Brad & Kirsten Walsh: Good on ya Yatesy!!!! 00:58:20 Alex Freshwater: Nawww he is soooo gorgeous - watching you watching him is soooo adorable 00:58:56 Rosie: Congrats so cute, so tiny. 00:59:11 Denise Prosser: Employees can claim entitlements through GEERS. Keep the company afloat. 00:59:22 Alex Freshwater: GEERS???? 00:59:24 Julie Neil: Congratulations! What a little cutie! 00:59:38 Del: the key to hard + fair + nice = transparency 00:59:43 Duncan & Cathryn Rose: GEERS worth nothing if company f'd…. 01:01:01 Gideon: Adam and Joe, can I share some analysis of the data with everyone.? 01:02:28 John Funnell: Jacqui leave stock in China save $ while you can untill clearer idea of your market. you may need to hold for awhile. 01:04:53 sally fasano: the best decision I ever made was to join this community of brilliant thinkers 01:05:33 Simone: I agree Sally, incredible 01:05:36 Marisa: Yes Sally, so agree!!! 01:05:53 Troy O'Callaghan: Agree Sally 01:07:00 Rosie: Agree Sally 01:07:10 Debra Ward: It’s hard to lead the battle in the thick of the fray… 01:07:23 Gideon: We have your back, just as you have ours 01:07:38 Peta-Anne and Adrian: imagine what normal looks like (what people give a shit about or feel they need to fill their life in 3 months-6months and aim, plan and execute to deliver an awsome product in that space. good puck analogy joe. 01:07:55 Duncan & Cathryn Rose: Q: Subject to the summit announcement and whatever 'graduates' means, can we continue the platinum group...? Think it ends in April otherwise.. 01:09:50 Daisy dela Cruz: The Government has just announced a bailout package for the airline industry. Spot on Adam. 01:11:38 Del: china much cheaper 01:12:08 sally fasano: one of my suppliers offers the same 01:12:25 Bec Onley: Check the space your manufacturer has before you leave them there. All good in theory but I’ve had friends had all their goods ruined being stored in manufacturers factory. 01:13:18 Jacqui Yates: Thanks Adam and everyone else for the love 01:13:43 Jacqui Yates: Thanks Bec, good advice, will check that 01:13:50 rstuart: eMyth? And Built to Sell? 01:14:38 JANE PROCTER: Good point Bec. There could also be competitive for shipping later on. 01:15:08 Simone: brilliant thanks Joe 01:15:33 Fiona Soutter: I had water damage to stock last year when it was stored at manufacturer 01:15:49 Georgia Watt: Emyth: https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/B00094F0ES Built To Sell: https://www.amazon.com/Built-Sell-Creating-Business-Without/dp/B0050J3IPA 01:16:07 rstuart: Thanks Georgia 01:16:09 Del: love your work Georgia 01:16:35 Alex Freshwater: Cheers Georgia 01:17:10 Matt: delivering happiness? 01:17:25 Julie Neil: Thanks Georgia 01:17:27 Georgia Watt: Yep, the Zappos story. Here's a link to it too: https://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/B003QADCNS/ 01:18:14 John: Anotehr excellent book about happiness is "Get happy now" by Joseph McClendon III 01:19:04 Del: thanks John 01:19:19 Matt: thanks Georgia 01:19:45 Gideon: Stay away from physical retail. Can work for you, but it is a different beast alltogether 01:20:14 Bec Onley: Still much the same! Focus on Facebook advertising now. 01:20:26 Matt: Gidian is going to explode if he can't say something 01:20:38 Gideon: Lol 01:20:47 Rosie: Thanks for the links Georgia 01:21:59 Bec Onley: Repeat purchase is the key. Build and brand where people want to buy multiple items you offer. 01:22:11 rstuart: Membership sites 01:22:42 Michael Fenech: And cart recovery email flows! 01:23:18 Gideon: Thank you 01:23:20 Tony Robinson: Awesome - GOLD - thankyou 01:23:23 Del: fascinating as always 01:23:26 Kate: That'd be a great panel and a great conversation 01:23:27 Gideon: all, Adam and Joe 01:23:32 John: Has been excellent, thanks Adam & Joe!! 01:23:33 Georgia Watt: As always, Adam. Love a good riff. 01:23:39 rstuart: Brilliant .. thank you so much for your time guys in your very, very busy days 01:23:40 Gilbert Mane: Excellent…thank you Adam, Now and Wayne xxx 01:23:40 Angelo & Tanya: it's been terrific...thank you!! 01:23:43 George & Michelle Kozman: Thanks Adam & Joe. So refreshing to hear some positive talk 01:23:45 Zoe & Dave Patterson: Thanks so much for the chat and the great points 01:23:45 petina: Yes awesome Adam and Joe. Thinking of you and with you 100%. You rock 01:23:45 Lucy Walter: thanks Adam great to hear your input. 01:23:50 Kate: Thanks Adam, Thanks Joe 01:23:50 Terry Day: Thanks for making time 01:23:54 Lucy Walter: greatly appreciated 01:23:54 Nick Steiner: Thank you to you both! :) 01:23:55 Leo Groom: thanks Adam and Joe 01:24:02 Fiona Soutter: Ohhh.. I love these calls, Adam! Something you just said twigged my brain for a fantastic product idea :) 01:24:04 Yvonne Drazic: Great to see you both, thanks so much, and best of luck with plan B for the summit and all else! 01:24:06 Kelly Duffy: Thanks team! always amazing to see you all 🥰 01:24:11 Tracy & Tony Modrono: Thank you Adam and Joe. 01:24:12 Duncan & Cathryn Rose: Thanks Adam & Joe, hope to meetup real soon wherever that may be... Big Love guys ! 01:24:13 RoseDeMichele: Thanks Adam/Joey - thoughts are with you! 01:24:15 sally fasano: thought provoking as always. thank you 01:24:17 Matt: adam...joe... nice to see you 01:24:17 Joan Fernon: thanks Adam and Joe.. 01:24:18 Gideon: This is a great community. Challenging times offer the time to band together and achieve greatness 01:24:19 Troy O'Callaghan: Thanks fellas 01:24:19 Denise Prosser: Thank-you Adam Jo Wayne and Reliable 01:24:20 Vicki Simmonds-Ginn : Thanks so much as ever for your honesty, integrity and humour. love you guys! 01:24:21 Sylvia Breuer: Thanks for your time and for sharing your expertise 01:24:22 Sally Scarlett: Thanks Adam & Joe. 01:24:25 Del: Thank you so much Adam, Joe, Wayne, Kat.... 01:24:31 Georgia Watt: Ooooo spoiler alert! 01:24:31 Virginia: Thanks guys… always so valuable x 01:24:31 Del: oh oh 01:24:31 Debra Ward: Thanks Adam and Joe and team… 01:24:33 Marisa: Wayne, Joe, Adam Thanks so mmuch for taking the time at this time. Love you guys!! Xxx 01:24:34 Julie Neil: Thankyou Adam and Joe xx